Hiring Help : Hiring An Assistant For Outbound Sales

It’s been a while since our last post. Lots has been going on in the last month and maybe I will explain in upcoming posts but for now I want to talk about something we’ve implemented within the last few weeks.

If you are trying to sell domain names to “end users”, a lot of your time (if you are doing outreach) is going to be spent sending emails to prospective prospects.

Sending emails sounds easy and I guess to a certain degree it is.

Especially if you are using tools that Gmail offers like “canned responses” which basically give you the ability to click a button and generate the same email so you can send it to EACH person individually.

Notice how I said, EACH person. We do not use software or anything like that to send emails. This is just a tool we like to help make things a little faster and when used in combination with Google Streak, you can get key stats as to who is opening your emails, clicking etc.

But back to the point…

This stuff takes a ton of time. Why? Well because you need to find the prospects contact info which can take a while, get the email set up and send the email. Since Will handles most of the outbound communication, he told me just how long it actually takes.

At the moment we work full time so time isn’t on our side. We need to find ways to leverage our time so we can maximize what we do. Everyone only has 24 hours in a day so we felt hiring an assistant to send emails to end users would be worth a shot.

How Did We Find An Assistant?

There are a lot of sites you can find freelancers/assistants. Some that come to mind are:

  1. Freelancer.com
  2. Fiverr.com
  3. UpWork.com
  4. Craigslist.com

Of course, there are probably more but we have experience using numbers 1,2 and 4 on the list above. Out of all of those, we were able to find someone we trust and have built a tight relationship with using Craigslist, believe it or not.

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Craigslist can be a site full of, garbage. Lots of weird stuff going on there. But if you search diligently, you can find people who you can train to do a specific job you need to get done.

For this task, all we basically need is someone to send the specific emails we need to the specific prospects we tell them to and forward us all of the replies that come in.

Even if it’s a “how much” inquiry. That’s what gets the process started. We talk about end user stuff in a bit more detail here.

So far, we’ve gotten some responses, no sales but the most important part is the assistant is able to send 50-100 emails within an hour which is GREAT!

Think about how much time this is saving us if you combine it with all the other things we need to get done after getting home from the day jobs.

Here are some tips when hiring an assistant:

  • Communication is KEY – Things can get weird when your dealing with someone strictly online, if they take a while to answer your emails, look elsewhere.
  • Writing Skills – This may not be as important but you want to make sure they understand the English language well if you are hiring someone that may be from overseas.
  • Price – What are their rates? Don’t try to pay pennies for good work. If you find someone who works well, follows directions and can even find ways to improve what you are doing, do whatever you can to keep them around.
  • The Vanishing Act – This is a bit of a funny one but sometimes you can talk to someone on skype or through email, agree on their pay rate, give them some work and poof, their gone! It has happened to us many times before. Don’t sweat it. Sometimes, people just don’t answer back even after you think everything is in place to begin a project.

We will keep you updated on how this goes but keep in mind you can also hire help to do other things you may be spending a lot of time with on your business. It’s a great way to leverage your time.

O yeah, one more thing. If you haven’t yet, make sure you subscribe to our email list here so you can get instant notifications whenever we put up a post/video or anything!

We are also looking to broker specific domain names through auction marketplaces. If you have domains you want us to take a look at, feel free to contact us.

Is this something you implement in your business? We want to know! Leave us a comment below to share your thoughts!

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Omar is the CEO & Co-Owner of The Limitless Legacy Network LLC, where his company focuses on buying and selling online properties. He also handles the companies domain acquisition, brokerage and media relations. Stay updated to their blog by joining their free newsletter here

View their current live auctions here.

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If you are interested in viewing their domain portfolio, visit their company website here.

17 thoughts on “Hiring Help : Hiring An Assistant For Outbound Sales

  1. Thanks for sharing.I have couple of questions.

    1.Are they doing this from their own email or from your company or some free email you created,so you can check what’s going on?
    2.How are they addressing them selves to the buyers,what capacity?-I am contacting you on behalf of owner/Sales Guy,Omar&Will domains(some thing like this in their signature)/Independent broker/Some marketing company informing the domain is available for sale.

    • Hey Jay,

      1. We made an email for them (the assistant) to go into specifically (a gmail) that they can send emails from. This gives us the ability to track how many emails were sent, which emails were sent etc.

      Whenever someone replies though, it will automatically be forwarded to our business email so we can follow up further.

      2. They are coming off as an assistant to us (the company). As mentioned above, ANY responses will then be automatically forwarded to us.

      Again, this was just an idea we had to leverage some time so well see how it goes within the next few weeks/months.

      Thanks for the comment Jay!

      -Omar

    • Hey Sumit,

      True. It helps saves some time on things that can be handled by someone else. Not everything can be given off to someone though but for this case, basic emails can be.

      -Omar

  2. I was beginning to wonder if you guys had sold a name for $X Million and were getting around to live the 4-hour work week lifestyle, 😉

    Thanks for another wonderful post.–and for the Google Streak mention, have to search that.

    As for assistants, having used a few in my main business, I make sure to pay for tasks, and also to provide a bonus tied to performance. I pay extra bonuses when an assistant shows common sense, which doesn’t get mentioned often as a good quality but is priceless, imo.

    • Hey Vivian!

      hahaha imagine that! No, that didn’t happen though. Just been a busy month with a lot of things going on.

      Yes, google streak is awesome especially for email marketing and seeing open rates or if people are just ignoring you…haha. What you mentioned about paying bonuses is smart and a great thing to implement. It’s also good to know when their birthdays are to give them a little extra money on that day also. Building long relationships with them is critical and this cannot be done quick. It takes time.

      Thanks for the comment!

      -Omar

  3. You spelled “Fiveer.com” incorrectly. It should be Fiverr.com.
    I use Fiverr.com and UpWork.com a lot for hiring people for projects and am very happy with both services.
    Google Streak (https://www.streak.com ) looks very interesting; I had never heard of it. Thanks for mentioning it.

    • Hey Eric,

      Thanks for the “Fiverr” correction! I always spell that darn thing wrong! Yes, you should try google streak you may like it.

      -Omar

  4. How much is this costing you? Not sure if the average domain could afford the “extra help”. You should track which domains this assistant is helping on to see if the immediate blitz makes more of a difference than what you used to do. Curious to see how it goes. Please keep us updated.

    • Hey Spike,

      It really isn’t costing much being that they can send out a ton of “pre formatted” emails within an hour (ONE BY ONE) and we don’t need them to do this every day. Just when we need to send out mailings a few times per week. If you find someone for a fair price, it could be done on anyone’s budget.

      Yes, we are tracking to see if the idea is one to pursue further but even if it doesn’t work for outbound sales, I already have ideas on how to utilize an assistant for some other things. Mostly email because those are the things that take A LOT of time.

      Thanks for the comment.

      -Omar

  5. Freelancer.com, Fiveer.com, UpWork.com, Craigslist.com ..?

    In my case, thank you, but, no thanks…

    Here’s what I’ve been doing. Going to my nearest College and/or High School and Post and Ad are describing the task.
    Nothing better than dealing with someone face to face.
    I’m dealing with “real” people and could even ring their doorbell if I’ve
    the need to it.

    • George,

      No probs, just wanted to throw some ideas out there. You’re idea actually makes sense too. Nothing against meeting someone face to face and training them on what needs to be done. Whatever works for you.

      Thanks for stopping by!

      -Omar

  6. Not sure of your assistant’s workflow re: writing/generating the emails, but in the past I’ve used an app for Gmail called “Yet Another Mail Merge” to automate the sending of outbound emails (see https://sites.google.com/site/scriptsexamples/available-web-apps/mail-merge). Basically, you create a simple [spread]Sheet in Google Docs with column headings that you can then use to merge in and create/send dynamically generated messages on the fly, and en masse.

    E.g. when collecting your leads, you organize the data entry of pertinent fields, such as personalized info like first name, last name [of decision makers], business name/domain name, and so on, as your outbound correspondence template requires. Then create a template saved as a Gmail draft that inserts the fields throughout your email template as needed (“Hi %first_name%,”).

    Of course, it’s a sliding scale of efficiency, where if youre dealing with tens of leads, it may not be more efficient (as opposed to a manual copy/paste replacement)…but when you get into the hundreds, it can be a pretty solid solution. Especially once you’ve become familiar with the process, streamline your lead input and templates, etc. Thought I’d share!

  7. You guys are doing a great job here, for completely novice like myself and a beginner, getting an extra help will not really do me any good, because i have all the time in the world.
    When one is unemployed and living in a developing country, it hard to make ends meet and when you find something great to venture into, you will use all you have to get it done right.
    Thanks for taking time to reply all the comments it shows how dedicated you are to your followers/subscribers

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